Last updated: March 2023

Terms and conditions overview

These Terms and conditions (“conditions”) are the Terms and conditions that regulate access to and use of the website and services that Internxt Universal Technologies SL (“Internxt”), a company registered in La Marina de Valencia, Muelle de la Aduana s/n, Edificio Lanzadera, 46024 Valencia, Spain, puts at the disposal of its users and clients. These Terms and conditions shall be governed and construed under Spanish Law and shall be subject to that exclusive jurisdiction should any dispute, claim or disagreement arise from them. Internxt may update and amend these Terms and Conditions at any time and without prior notice, to adapt them to current regulations and to technological or business changes. The User should frequently verify the Terms and Conditions to ensure they always have the most up to date version. By accessing or using the websites, mobile applications and online services of Internxt, including internxt.com, (collectively, the “Services”) you will be bound by these Terms of Use (“Terms”) and all terms incorporated by reference. If you do not agree to these Terms, you may not access or use the Services. If you have any questions regarding these Terms, please contact us at hello@internxt.com. Please refer to our Privacy Policy for information about how we collect, use and disclose information about you.

Eligibility and Authority

You must be 18 years of age or older to access or use our Services. If you are using the Services on behalf of any entity: (a) you represent and warrant that you are authorized to accept these Terms on such entity’s behalf and that such entity will be responsible for breach of these Terms by you or any other employee or agent of such entity; and (b) references to “you” in these Terms refer to you and such entity, jointly.

Open Source Software

We may make the source code for much of the software that supports our Services, including the Storage Platform, available for download as open source software. You agree to be bound by, and comply with, any license agreement that applies to this open source software. You will not indicate that you are associated with Internxt in connection with any of your modifications or distributions of this open source software. The source code we release in connection with open source software is not part of the Services, and your use of that source code without interacting with our Services is not subject to these Terms. For clarity, though, when we host any software and enable you to access and use such software as a service through our websites and apps, then these Terms will apply to such access and use.

Use of the Services

The Services, including all text, videos, images, data, software, or other files, content, and materials contained on the Services, are the proprietary property of Internxt and our licensors. Subject to your compliance with these Terms, you may use the Services on a non-exclusive basis for your own personal use. Nothing in these Terms will be construed as conferring any right or license to any patent, trademark, copyright or other proprietary rights of Internxt or any third party, whether by estoppel, implication or otherwise. To be clear, we do not claim any ownership over the content you submit via the Services.

Modifications to the Services

We reserve the right, in our sole discretion, to modify the Services (or any features or functionality of the Services) at any time without notice and without obligation or liability to you.

We have a policy of limiting access to the Service and terminating the accounts of users who infringe the intellectual property rights of others. If you believe that anything on the Services infringes any copyright that you own or control, you may notify us using the email address hello@internxt.com.

Trademarks

“Internxt,” the Company logo, any other Company service names, logos or slogans that may appear on the Services, and the look and feel of the Services, including all page headers, custom graphics, button icons and scripts, are trademarks, service marks or trade dress of Internxt and our suppliers and our licensors, and may not be copied, imitated or used, in whole or in part, without our or the applicable trademark holder’s prior written permission. You may not use any meta tags or other “hidden text” utilizing “Internxt” or any other name, trademark or product or service name of Internxt without our prior written permission. Further, you may not use, frame or utilize framing techniques to enclose any Internxt trademark, logo or other proprietary information, including the images found on the Services, the content of any text or the layout or design of any page, or form contained on a page, on the Services without our express written consent.

Third-Party Content

We may display third-party content, advertisements, links, promotions, logos, and other materials through the Services (collectively, “Third-Party Content”). We do not control, endorse, sponsor or adopt any third parties referenced on the Services or Third-Party Content, and we make no representations or warranties of any kind regarding such Third-Party Content, including, without limitation, regarding its accuracy or completeness. Your interactions with Third-Party Content, and any third party that provides Third-Party Content, are solely between you and such third parties, and Internxt is not responsible or liable in any manner for such interactions or Third-Party Content. When you leave the Services and enter a third-party site or service, our terms and policies no longer apply.

User Conduct

You will comply with all applicable laws in connection with your access and use of the Services, and you are solely responsible for your conduct while accessing or using the Services. Further, you will not: engage in conduct that is harassing, threatening, intimidating, or stalking, or that we otherwise deem objectionable; use the Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the Services or that could damage, disable, overburden or impair the functioning of the Services in any manner; reverse engineer any aspect of the Services or do anything that might discover the source code of the Services (other than in connection with open source software we release); violate, infringe or misappropriate any intellectual property or other third-party right or commit a tort; modify, copy (other than standard page caching), publicly perform, publicly display, sell, rent, lease, timeshare or otherwise distribute the Services, in whole or in part. This restriction does not apply to open source software we release, which you can use subject to the applicable open source software license terms; attempt to bypass or circumvent measures employed to prevent or limit access to any content, area or functionality on the Services, without providing prior notice to Internxt of the method used to bypass or circumvent; use any of the Services other than for its intended purposes; or use the Services to engage in or promote any activity that violates these Terms.

User Content

(a) The Services include areas that allow users to create, post, upload, share or store content, including, but not limited to, photos, videos, sound, text, graphics, code, items or other information and materials, including Storage Materials (collectively, “User Content”). “Storage Materials” refers to any User Content provided or otherwise processed via our Services for storage on the Storage Platform.

(b) We do not own, control or endorse any User Content that is transmitted, stored, or processed via the Services. You are solely responsible for any of your User Content and for your use of any interactive features and areas of the Services, and you represent and warrant that (i) you own all intellectual property rights (or have obtained all necessary permissions) to provide your User Content and to grant the licenses in this Agreement; (ii) your User Content will not violate any agreements or confidentiality obligations; and (iii) your User Content will not violate, infringe or misappropriate any intellectual property right or other proprietary right, including the right of publicity or privacy, of any person or entity.

(c) You will not create, post, share or store User Content that: is unlawful, libelous, defamatory, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable; would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, otherwise create liability or violate any local, state, national or international law; contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; impersonates, or misrepresents your affiliation with, any person or entity (including Internxt); references or depicts Internxt or our Services but fails to disclose any material connection to us that may exist; contains any unsolicited promotions, political campaigning, advertising or solicitations; contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or in our sole judgment, is objectionable or that restricts or inhibits any other person from using or enjoying the Services, or that may expose Internxt or others to any harm or liability of any type.

Feedback

You may submit questions, comments, suggestions, ideas, original or creative materials or other information about Internxt or the Services to us (collectively, “Feedback”). Feedback does not include User Content. We reserve the right to use Feedback for any purpose without compensation to you. Do not send us Feedback if you expect to be paid or want to continue to own or claim rights in them; your idea might be great, but we may have already had the same or a similar idea and we do not want disputes.

Indemnification

(a) To the fullest extent permitted by applicable law, you will indemnify, defend and hold harmless Internxt and our respective past, present and future employees, officers, directors, contractors, consultants, equity holders, suppliers, vendors, service providers, parent companies, subsidiaries, affiliates, agents, representatives, predecessors, successors and assigns (the “Company Parties”) from and against all claims, damages, costs and expenses (including attorneys’ fees) that arise from or relate to: (i) your access to or use of our Services; (ii) your User Content (including any Storage Materials); (iii) any Feedback you provide; or (iv) your violation of these Terms.

(b) Internxt reserves the right to exercise sole control over the defense, at your expense, of any claim subject to indemnification. This indemnity is in addition to, and not in lieu of, any other indemnities set forth in a written agreement between you and Internxt.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND EXCEPT AS OTHERWISE SPECIFIED IN THE AGREEMENT, (A) THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, AND WE EXPRESSLY DISCLAIM ALL IMPLIED WARRANTIES AS TO THE SERVICES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT; (B) WE DO NOT REPRESENT OR WARRANT THAT THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE, MEET YOUR REQUIREMENTS, OR THAT DEFECTS IN THE SERVICES WILL BE CORRECTED; AND (C) WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SERVICES OR OUR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Limitation of Liability

(A) TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: (I) IN NO EVENT WILL INTERNXT OR ANY OF THE COMPANY PARTIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, WHERE RELATED TO LOSS OF REVENUE, INCOME OR PROFITS, LOSS OF USE OR DATA, OR DAMAGES FOR BUSINESS INTERRUPTION) ARISING OUT OF OR IN ANY WAY RELATED TO THE ACCESS OR USE OF THE SERVICES OR OTHERWISE RELATED TO THE AGREEMENT, REGARDLESS OF THE FORM OF ACTION, WHETHER BASED IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, SIMPLE NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), OR ANY OTHER LEGAL OR EQUITABLE THEORY (EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE); AND (II) IN NO EVENT WILL THE AGGREGATE LIABILITY OF INTERNXT AND THE COMPANY PARTIES (JOINTLY), WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE USE OF OR INABILITY TO USE THE SERVICES, EXCEED THE GREATER OF ANY COMPENSATION YOU PAY TO US FOR USE OF THE SERVICES OR €100.

(B) THE LIMITATIONS SET FORTH IN SECTION 15(A) WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD OR INTENTIONAL, WILLFUL OR RECKLESS MISCONDUCT OF INTERNXT.

Release

To the fullest extent permitted by applicable law, you release Internxt and the other Company Parties from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties.

Dispute Resolution and Arbitration

PLEASE READ THE FOLLOWING SECTION CAREFULLY BECAUSE IT REQUIRES YOU TO ARBITRATE CERTAIN DISPUTES AND CLAIMS WITH INTERNXT AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.

Except for any disputes, claims, suits, actions, causes of action, demands or proceedings (collectively, “Disputes”) in which either party seeks to bring an individual action in small claims court or seeks injunctive or other equitable relief for the alleged unlawful use of intellectual property, including, without limitation, copyrights, trademarks, trade names, logos, trade secrets or patents, you and Internxt (a) waive your and Internxt respective rights to have any and all Disputes arising from or related to this Agreement or the Services resolved in a court, and (b) waive your and Internxt's respective rights to a jury trial. Instead, you and Internxt will arbitrate Disputes through binding arbitration (which is the referral of a Dispute to one or more persons charged with reviewing the Dispute and making a final and binding determination to resolve it instead of having the Dispute decided by a judge or jury in court).

Any Dispute arising out of or related to this Agreement or the Services is personal to you and Internxt, and will be resolved solely through individual arbitration and will not be brought as a class arbitration, class action or any other type of representative proceeding. There will be no class arbitration or arbitration in which an individual attempts to resolve a Dispute as a representative of another individual or group of individuals. Further, a Dispute cannot be brought as a class or other type of representative action, whether within or outside of arbitration, or on behalf of any other individual or group of individuals.

Each party will notify the other party in writing of any arbitrable or small claims Dispute within thirty (30) days of the date it arises so that the parties can attempt in good faith to resolve the Dispute informally. Notice to Internxt will be sent by e-mail to Internxt at hello@internxt.com. Notice to you will be by email to the then-current email address in your Account. Your notice must include (a) your name, postal address, email address and telephone number, (b) a description in reasonable detail of the nature or basis of the Dispute, and (c) the specific relief that you are seeking. If you and Internxt cannot agree on how to resolve the Dispute within thirty (30) days after the date notice is received by the applicable party, then either you or Internxt may, as appropriate and in accordance with this Section 17, commence an arbitration proceeding or, to the extent specifically provided for in Section 17.1, file a claim in court.

Any arbitration will occur in Spain. Arbitration will be conducted confidentially by a single arbitrator in accordance with the rules of the Judicial Arbitration and Mediation Services (“JAMS”), which are hereby incorporated by reference. The state and federal courts located in Spain will have exclusive jurisdiction over any appeals and the enforcement of an arbitration award. You may also litigate a Dispute in the small claims court located in the county where you reside if the Dispute meets the requirements to be heard in small claims court.

This Agreement and the applicable JAMS rules, the arbitrator will have (a) the exclusive authority and jurisdiction to make all procedural and substantive decisions regarding a Dispute, including the determination of whether a Dispute is arbitrable, and (b) the authority to grant any remedy that would otherwise be available in court; provided, however, that the arbitrator does not have the authority to conduct a class arbitration or a representative action, which is prohibited by these Terms. The arbitrator may only conduct an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding or preside over any proceeding involving more than one individual.

The rules of JAMS and additional information about JAMS are available on the JAMS website. By agreeing to be bound by these Terms, you either (a) acknowledge and agree that you have read and understood the rules of JAMS, or (b) waive your opportunity to read the rules of JAMS and any claim that the rules of JAMS are unfair or should not apply for any reason.

Governing Law and Venue

This Agreement and your access to and use of the Services will be governed by and construed and enforced in accordance with the laws of Spain, without regard to conflict of law rules or principles (whether of Spain any other jurisdiction) that would cause the application of the laws of any other jurisdiction. Any Dispute between the parties arising out or relating to this Agreement that is not subject to arbitration or cannot be heard in small claims court will be resolved in the courts of the Spain.

Severability

If any term, clause or provision of this Agreement is held invalid or unenforceable, then that term, clause or provision will be severable from this Agreement and will not affect the validity or enforceability of any remaining part of that term, clause or provision, or any other term, clause or provision of this Agreement.

Termination or Suspension

Notwithstanding anything contained in this Agreement, we reserve the right, without notice and in our sole discretion, to terminate this Agreement or suspend your right to access the Services. You may terminate this Agreement without notice by discontinuing use of the Services. All rights and licenses granted to you under this Agreement will immediately be revoked upon our termination of the Agreement or our suspension of your access to the Services, and you must immediately submit payment for any fees payable to Internxt under the Agreement (as specified in the Storage Terms). Internxt users can pay for a lifetime plan. A lifetime plan is in effect for the duration of the account owner or 99 years, whichever is shorter. Lifetime accounts do not come with a standard 30 day money-back guarantee, which covers the rest of our plans. If a user loses access to his or her lifetime account, that lifetime account will be deemed as lost. Internxt might sometimes offer “infinite” or “unlimited” lifetime memberships. These memberships are regulated under a fair-use policy, under which no user might use above 99999 GB of storage. Internxt reserves the right to prevent or stop any customer’s use of Internxt services that appears to be abusive or is unduly burdensome. For more information on how this policy applies to your service plan, please contact us.

Amendment

We reserve the right to change the terms of this Agreement from time to time in our sole discretion. If we make changes to the Agreement, we will provide notice of such changes, such as by posting the revised Agreement terms to the Services and updating the “Last Updated” date at the top of these Terms and the Storage Terms. Your continued use of the Services will confirm your acceptance of the revised Agreement. If you do not agree to the modified Agreement, you must stop using the Services.

Service Level

(a) Internxt will use commercially reasonable efforts to meet the following service level commitment: except for scheduled maintenance, our Storage Services will be available 99.99% of the time. We calculate availability based upon the service records we maintain. We will use reasonable efforts to notify you in advance of any scheduled maintenance.

(b) Our SLA obligations do not extend to any unavailability of the Storage Services that is caused by: (i) any hardware or software that you use in connection with the Storage Services; (ii) misuse of our Storage Services or the Storage Platform, including use in breach of the Agreement or use other than in accordance with any documentation or ther instructions provided by Internxt; (iii) circumstances or events beyond the reasonable control of Internxt; or (iv) our suspension or termination of your access to the Storage Services pursuant to the rights we have reserved under the Agreement.

Storage Platform

The Storage Services enable you to store data and other materials (“Storage Materials”) via a distributed network of third-party devices (“Storage Nodes”) that comprise the Storage Platform. The Storage Platform is an interconnected set of Storage Nodes that independently operate open-source software to facilitate the storage of your Storage Materials. Users acting as Storage Nodes acknowledge that they must comply with EU GDPR Privacy Law. The Storage Services are designed to encrypt Storage Materials locally on your device and then facilitate the distribution of such encrypted data fragments to the Storage Nodes. The Storage Platform and Storage Nodes are not operated or maintained by Internxt, and Internxt has no responsibility or liability for the Storage Platform or Storage Nodes. The Storage Services enable you to protect against loss of your Storage Materials due to the failure of any individual Storage Node by allowing you to configure the redundancy and distribution of your Storage Materials. You are solely responsible for your use of the Storage Platform, including for configurations that you deem appropriate to maintain access to your Storage Materials in a manner that meets your expectations. In order to use the Storage Services, you will need to register for an account (“Account”). In connection with your creation of any Account, you will (i) provide accurate, current and complete Account information, (ii) maintain and promptly update your Account information as necessary, (iii) maintain the security of your Account, including by not using the same password for the Storage Services that you use for third-party services, (iv) not disclose your password or private keys to any third party, and (v) immediately notify us if you discover or otherwise suspect any unauthorized activities in connection with your Account or the Storage Services. You acknowledge and agree that if you lose your password, you may not be able to recover any Storage Materials. One same person cannot hold various free Internxt accounts. Internxt offers a referral program where users can earn €5 worth of credit that can be used inside Internxt's platform. By referring a friend to join Internxt, both parties can earn €5. The person you refer must be an active Internxt user, and can sign up in any of Internxt's plans. Internxt reserves the right to review referrals and disqualify any referrals that haven't been active in the platform. A single user can earn a maximum of €100 worth of referral credit.

Storage Materials

(a) Internxt will not be responsible for any loss, misuse, or deletion of Storage Materials or any failure of any Storage Materials to be stored or encrypted. You are solely responsible for backing up any Storage Materials.

(b) You are responsible for properly configuring and using the Storage Services to store your Storage Materials via the Storage Platform, and for maintaining appropriate security of your Storage Materials, which may include the use of encryption. We reserve the right at any time, without notice, to remove, reject or delete any Storage Materials that contain plain text data or otherwise violate the terms of this Agreement (including Internxt Terms of Use relating to User Content).

(c) You are solely responsible for ensuring that any processing of Storage Materials via the Storage Services is in compliance with all applicable laws. We make no representations or warranties regarding the suitability of the Storage Services for the processing of any particular types of data. You will provide all notices to, and obtain any consents from, third parties as required by applicable law in connection with the processing of Storage Materials via the Storage Services. You must not process any Storage Materials that include sensitive data that require heightened security protections, including any (i) “protected health information,” as defined under HIPAA, (ii) “cardholder data,” as defined by the PCI DSS, or (iii) “Sensitive Personal Data” as defined under the EU Directive 95/46/EC as enacted in the member states of the European Union.

Payment

(a) We will provide notice via the Storage Services of the fees applicable to use of the Storage Services ('Fees'). All Fees are exclusive of any applicable taxes unless stated otherwise, which are your sole responsibility. We will provide notice at least 30 days in advance of any increase to the Fees.

(b) Except where otherwise indicated via the Storage Services, we will charge all Fees to a payment method designated by you via the Storage Services that is acceptable to us. You represent and warrant that you are authorized to use the payment method you designate via the Storage Services and authorize us to charge all Fees to that method. If your payment method cannot be verified, is invalid, or is not otherwise acceptable, your right to use the Storage Services may be suspended automatically. Fees will be charged on a monthly basis based on the prior month’s usage. You can avoid incurring Fees at any time by discontinuing your use of the Storage Services to store your Storage Materials.

(c) Users with a free account who do not log in to their account for a period of one year will be considered inactive. Users will receive an email notice 7 days prior to reaching inactive status. Once a free account reaches that status, its files will be removed from the network in order to free up space for those free users who are actively using their account.

(d) Accounts on any of our premium plans who fail to renew their plan within a period of 7 days will be terminated.

(e) All users who buy any of Internxt's premium plans will be eligible for a 30 day refund, unless they already receive a 30 day trial period of any of Internxt's premium plan. After those first 30 days using any of our premium plans have passed, no refund will be applicable. To request a refund, you should reach out to us via email, at hello@internxt.com.

(f) Storage Nodes agree to let Internxt generate invoices on their behalf, so that both parties can legally justify the payment Internxt sends to Storage Nodes every month. The invoice will be issued by the Storage Nodes (with the personal details he specifies at sign up), to Internxt. Storage Nodes can contact us and request those invoices at any time.

Effect of Suspension or Termination

If your access to the Storage Services is suspended or terminated, you will no longer have access to the Storage Materials processed via the Storage Services for storage in the Storage Platform, and your Storage Materials may not be recoverable. If we terminate or suspend your access to the Storage Services for reasons other than your breach of the Agreement, we will make commercially reasonable efforts to provide you an opportunity to retrieve your Storage Materials via the Storage Services. We will terminate any free accounts that have no activity for one year (this includes any account that has not uploaded, downloaded, shared or modified a file in a period of one year). We will also terminate accounts under any of our paid plans, that fail to renew their plan after 7 days from the payment renewal deadline. Appropriate notice will be given to the user to try to avoid account termination.

Miscellaneous

The Agreement constitutes the entire agreement between you and Internxt relating to your access to and use of our Services. We may assign our rights and obligations under the Agreement. The failure of Internxt to exercise or enforce any right or provision of the Agreement will not operate as a waiver of such right or provision. We will not be liable for any delay or failure to perform any obligation under the Agreement where the delay or failure results from any cause beyond our reasonable control. Except as otherwise provided in herein, the Agreement is intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity.

Privacy Policy overview

The Privacy Policy is part of the Legal Notice that governs the Web Page: www.internxt.com together with the Cookies Usage Policy.

The Web page www.internxt.com is owned by Internxt Universal Technologies, S.L. and complies with the requirements derived from Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and current regulations relating to the protection of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights.

Internxt Universal Technologies, S.L. reserves the right to modify or adapt this Privacy Policy at any time. Therefore, we recommend that you review it every time you access the Website. In the event that you have registered on the website and access your account or profile, upon accessing it, you will be informed in the event that there have been substantial changes in relation to the processing of your personal

Who is the person responsible for the treatment?

The data collected or provided voluntarily through the Web Page, either by browsing it, as well as all those who can provide us in the contact forms, via email or telephone, will be collected and processed by the File Manager, whose data are indicated below:

IdentityInternxt Universal Technologies, S.L.
CIFB98936354
Postal addressLa Marina de València, Muelle de la Aduana s/n, Edificio Lanzadera, - 46024 – València (Valencia/València)
Phone677753624
E-mailhello@internxt.com
DPD Contact:dpd@prodatvalencia.es
URL:www.internxt.com
Mercantile RegistryValencia/València, Tomo ..., Libro ..., Folio ..., Sección ..., Hoja V-....

If, for any reason, you wish to contact us on any matter related to the processing of your personal data or privacy (with our Data Protection Officer), you can do so through any of the means indicated above.

Cookies

Regulations on the use of cookies

This Cookies Policy is an integral part of the Legal Notice and Privacy Policy of Internxt Universal Technologies, S.L.. Accessing and browsing the site, or the use of its services, implies acceptance of the General Conditions set out in our Legal Notice (and therefore of the Privacy Policy and Cookies Policy). Please read these carefully.

Thank you for deciding to visit us. We want your experience on the site to be the best possible, and for that reason we have drafted, in compliance with the second paragraph of Article 22 of Law 34/2002, of July 11, 2002, of services of the information society and electronic commerce (hereinafter, LSSI), this Cookies Policy in the clearest, most transparent, complete and understandable way possible.

What is a Cookie?

This website uses cookies and/or similar technologies that store and retrieve information when you browse. In general, these technologies can serve a variety of purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed.

Cookies are files containing small amounts of information that are downloaded to the user's browser or device being used (smartphone, tablet or connected TV) when visiting a website. Their main purpose is to store information about your visit and recognize the user each time you access the website. It also allows us to improve the quality and usability of our website.

Cookies are essential to the functioning of the Internet; they cannot harm the user's computer/device and, if enabled in your browser settings, help us to identify and resolve possible malfunctions of www.internxt.com.

Like most sites on the internet, this website uses Cookies to ensure that the website functions correctly, to store preferences, such as, for example, the language you have selected or the font size, to learn about the user's browsing experience, to collect anonymous statistical information, such as, for example, which pages the user has visited or how long the user has stayed on the website.

Types of Cookies

There are different types of cookies. They all work in the same way, but have small differences:

Session Cookies: are those designed to collect and store data while the user accesses a web page. They are usually used to store information that is only interesting to keep for the provision of the service requested by the user on a single occasion (for example, a list of products, a list of products acquired) and disappear at the end of the session.

Session cookies last only for the duration of your visit and are deleted when you close your browser. Their main purpose is to identify the type of device, support the security of the website or its basic functionality. They do not contain personal information that would allow us to identify an individual.

Persistent or Permanent Cookies: are those in which the data remain stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

They are stored on the hard drive of the device and our website reads them every time you make a new visit to the website; they have a specific expiration date, after which the cookie stops working. They allow us to identify your actions and preferences; analyze visits and help us understand how users reach our site and improve our services.

Technical Cookies, strictly necessary: (exempted from compliance with the obligations established in Article 22.2 of the LSSI when they allow to provide the service requested by the user). They are those that allow the user to navigate through a website, platform or application and the use of the different options or services that exist in it, including those that the publisher uses to enable the management and operation of the website and enable its functions and services, such as, for example, control traffic and data communication, identify the session, access restricted parts, remember the elements that make up an order, make the buying process of an order, manage the payment, control fraud linked to the security of the service, make the request for registration or participation in an event, count visits for the purpose of billing licenses of the software with which the service works (website, platform or application), use security features during navigation, store content for broadcasting videos or sound, enable dynamic content (for example, animation of loading a text or image) or share content through social networks.

Preference or personalization cookies: these are cookies that allow information to be remembered so that the user can access the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc.

Geo-location cookies: these are used to find out in which country or region the user is located when accessing a website service in order to offer content or services appropriate to the user's location.

Analysis or measurement cookies: are those that allow the party responsible for them to monitor and analyze the behavior of users of the websites to which they are linked, including the quantification of the impacts of advertisements. The information collected through this type of cookies is used in the measurement of the activity of the websites, application or platform, in order to make improvements based on the analysis of the usage data made by users of the service.

Behavioral advertising cookies: are those that store information on user behavior obtained through the continuous observation of their browsing habits, allowing the development of a specific profile to display advertising based on the same.

Anonymous: they only collect information about the advertising spaces displayed on the website, regardless of the user accessing the website, i.e. without expressly identifying the user..

Personalized: they collect personal information of the user of the website by a third party, for the personalization of such advertising spaces.

Functionality Cookies: allow to remember decisions made by the user, such as login or identifier.

The information these cookies collect is anonymized (i.e., it does not contain your name, address, or other data).

Own Cookies: those that are sent to the user's terminal equipment from a computer or domain managed by the editor itself and from which the service requested by the user is provided.

Third-party cookies: third-party cookies are cookies installed by a website that is not the one you are visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps). In addition, some advertising companies use this type of file to track your visits on each site on which they advertise.

Use of Cookies by www.internxt.com

By accessing www.internxt.com, you expressly agree that we can use this type of cookies on your devices. If you disable cookies, your browsing may not be optimal and some of the utilities available may not work properly.

Own cookies. In order to recognize you and provide you with a better service, our site uses its own cookies (small text files that your browser stores. The advantages of accepting our cookies translate into time savings.

They can also be used to recognize you between successive visits and thus adapt the content shown to you, to obtain information about the date and time of your last visit, to measure some traffic parameters within the site itself, and to estimate the number of visits made, so that we can focus and adjust services and promotions more effectively.

No cookie allows us to contact you with your phone number, email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information.

Third Party Cookies. These cookies are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

User configuration to avoid Cookies.

From www.internxt.com and in compliance with current legislation, we provide you with information that allows you to configure your browser / Internet browsers to maintain your privacy and security in relation to cookies. Therefore, we provide you with information and links to the official support sites of the main browsers so that you can decide whether or not to accept the use of cookies.

Thus, you can block cookies through your browser's configuration tools (all modern browsers allow you to change the Cookie settings. These settings are usually found in the "Options" or "Preferences" of the browser menu) or you can set your browser to warn you when a server wants to save a cookie:

  1. If you use Microsoft Internet Explorer, under the menu option Tools > Internet Options > Privacy > Settings. To learn more visit https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
  2. If you use Mozilla Firefox, in the menu option Tools > Options > Privacy > Cookies. To learn more visit https://support.mozilla.org/es/kb/Deshabilitar%20cookies%20de%20terceros
  3. If you use Google Chrome, under Options > Advanced > Privacy. To learn more visit http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
  4. If you use Opera, in the Security and Privacy option, you can configure the browser. To learn more visit http://www.opera.com/help/tutorials/security/cookies/
  5. If you use Apple Safari, in the Preferences > Security or Privacy option, you can configure Browser settings. To learn more visit https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES
  6. If you want to disable Google Universal Analytics, you can install the following extension provided by Google: https://tools.google.com/dlpage/gaoptout

Some features and services may be disabled or have a different behavior than expected such as, for example, remain identified, keep purchases in the "shopping cart" in an e-commerce service or receive information targeted to your location, among others.

If you disable the use of Cookies on this website, it is likely that you will no longer be able to access certain areas of the site or that the browsing experience on the site will be significantly degraded.

When, why, by whom, how, for what purpose and for how long do we process your personal data?
When and why?

You can browse most of our web pages without providing any personal information, but in some cases this information is necessary to provide you with the electronic services you request from us.

If we need to collect personal data to provide you with the service, we will process the information in accordance with the policy set out in this document and in the specific terms and conditions of the particular service in question (if any), which contain specific privacy statements about the use of the data and inform you why, for what purpose, how, for how long we process your personal data and what security measures we implement.

Who collects your data?

The collection and processing of personal data that you may provide to us is carried out by our company or, where appropriate, its data processors. In relation to the latter case, these processors are third parties who are contractually required to ensure that their activity respects the law and implement appropriate security measures to protect such data.

What for?

The personal data that we request from you, or that you provide to us as a result of your browsing, is used by us to manage, provide and improve the services you have requested from us.

For example, we will process your personal data in order to manage the queries you send us, to manage your participation in personnel selection processes, to send you electronic communications if you so request, and/or for the preparation of statistics.

In this sense, we ask you for an e-mail address when you use our contact forms on the web. We only collect the sender's personal data necessary to respond to you.

When you subscribe to our newsletters we also ask you for an email to provide the service, in any case you can manage your unsubscribe from the service whenever you want and we put means at your disposal to do so.

How do we treat your data?

We collect personal information only to the extent necessary to achieve a specific purpose. The information will not be used for a purpose incompatible with the one described.

We only disclose the information to third parties if it is necessary for the fulfillment of the purpose of the service and only to persons who need to know them. All this in order to be able to provide the service by treating your personal data with confidentiality and reserve, in accordance with current legislation.

In any case, our company adopts security measures to protect the data against possible abuse or unauthorized access, alteration or loss.

How do we treat your data?

We store data only for the time necessary to fulfill the purpose of its collection or further processing. The period of data retention will depend on the service and each service will indicate the duration of the processing of personal data.

A table with specific retention periods is provided at the end of this document.

For what purposes will we process your personal data?
Customers:

We process your personal data in order to (i) manage your purchase or service provided; (ii) maintain the contractual and pre-contractual relationship for billing, preparation of budgets and follow up on the same as well as send you information by electronic means that deal with your request; (iii) sending communications on commercial information by electronic means that may be of interest to you, provided there is express authorization; (iv) we may develop a commercial profile based on the information you provide us in order to offer products and services according to your interests. No automated decisions will be made on the basis of such a profile.

Suppliers:

We process your personal data for the purpose of (i) invoicing and (ii) maintaining business contact, (iii) as well as sending you information by electronic means about our products or services.

Web or e-mail contacts:

We process your personal data for the purpose of (i) answering your queries and requests; (ii) managing the requested service or processing your order; (iii) sending you commercial information by electronic means that may be of interest to you, we may create a commercial profile based on the information you provide us in order to offer you products and services according to your interests. No automated decisions will be made on the basis of such a profile.

Social media contacts:

We process your personal data in order to (i) answer your queries and requests, (ii) manage the requested service, answer your request or process your order and (iii) interact with you and create a community of followers.

Job seekers:

We process your personal data in order to (i) count on you in recruitment selection processes, (ii) summon you for job interviews and evaluate your candidacy, (iii) communicate your resume to group companies, collaborators or related companies with the sole purpose of involving you in their selection processes, provided that you have given us your consent.

Participants in our contests:

We process your personal data in order to manage your participation in the contests we organize as well as to publicize the winners of the contest and the awards ceremony.

Winning participants may be photographed or videotaped and disseminated in any of the media, our website or other media. Consequently it is possible that the image of the participants may be captured, recorded and/or reproduced in an ancillary way to the main activity.

We process your personal data in order to (i) count on you in recruitment selection processes, (ii) summon you for job interviews and evaluate your candidacy, (iii) communicate your resume to group companies, collaborators or related companies with the sole purpose of involving you in their selection processes, provided that you have given us your consent.

Chat online:

We process your personal data in order to answer your queries and requests.

The data will be deleted from our database once the query or information requested through the chat is resolved.

Web users:

By browsing our website we collect information about your browser, your device and data from your use of our website as well as any information you provide to us when using our website. In an anonymized or aggregated form, we may record the IP address (Internet access identification number of the device, which allows devices, systems and servers to recognize and communicate with each other).

The purpose of the processing is (i) to obtain practical knowledge about how users use our website to enable us to improve it; (ii) to perform statistical analysis to help us improve our business strategy; (iii) to perform web performance analysis and (iv) for technical security and system diagnostics.

The data we collect is not related to a specific user and will be stored in our databases.

The aforementioned data, as well as any personal data you may provide us with, are stored by means of cookies that are collected in a format pseudonymized and are subject to the presentation of objections to the processing of this personal data, as detailed in the Cookie Policy.

You can consult the Cookies Policy in the corresponding section.

The information of your navigation can be stored by Google Analytics, so we refer to the Privacy Policy of Google, as it collects and treats such information. http://www.google.com/intl/en/policies/privacy/

Similarly, from our website you can provide the utility of Google Maps, which may have access to your location, in the event that it is allowed, in order to provide you with greater specificity about the distance and / or roads to our headquarters. In this regard, we refer to the privacy policy used by Google Maps, in order to know the use and processing of such data http://www.google.com/intl/en/policies/privacy/

In order to offer information or services of interest based on the User's location, we may access data relating to the geolocation of the User's device in those cases in which the user's configuration for this purpose so permits.

The Portal may offer functionalities to share content through third party applications, such as Facebook or Twitter. These applications may collect and process information related to the user's browsing on the different websites. Any personal information collected through these applications may be used by third party users of these applications. Your interactions are subject to the privacy policies of the companies providing the applications.

The Portal may host blogs, forums, and other social networking applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, over which we have no control.

What is the legitimacy for the processing of your data?
Customers:

The legal basis for the processing of your data is (i) the execution of a contract and maintenance of the contractual relationship and (ii) your consent that is requested for the remission of offers of products and services through electronic means, without in any case the withdrawal of this consent conditions the execution of the contract.

Suppliers:

The legal basis for processing your data is (i) the performance of a contract to which the data subject is a party or for the implementation of pre-contractual measures.

Web or e-mail contacts:

The legal basis for the processing of your data is (i) the consent of the data subject.

In those cases where to make a request it is necessary to fill out a form and "click" on the submit button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have a check box that must be checked to access the services offered.

The purposes of the treatment will be the following:

a) Manage queries or requests for information that you send us through the Web Page, email or telephone.

b) Sending communications, special promotions, news or actions that are of interest to you or that you request from us, including by electronic means. As this is an accessory purpose to the main one, you must check the box provided for this purpose.

The personal data you provide us by this means will not be communicated to third parties, being Internxt Universal Technologies, S.L. who give, directly answer to such queries.

Social network contacts:

The legal basis for the processing of your data is the acceptance of the contractual relationship with the relevant social network provider manifested when registering in their application and in accordance with their privacy policies, which is external to us.

Work with us:

In the event that you provide us with your curriculum vitae, either by means of the Web Page, e-mail or physically at the address or any headquarters of Internxt Universal Technologies, S.L. will incorporate them into its database. The curriculum will be stored for a period of 1 year, after which, if we have not contacted you, it will be deleted.

The legal basis for the treatment will be based on the express consent given by the interested party for the processing of the data contained in the curriculum by sending it and checking the box provided for this purpose.In those cases where to make a request it is necessary to fill out a form and "click" on the submit button, the completion of the same will necessarily imply that you have been informed and have expressly given your consent to the content of the clause attached to the form or acceptance of the privacy policy.

The purpose of the treatment is to incorporate you to present and future selection processes of Internxt Universal Technologies, S.L. or any entity belonging to the business group.

In the event that the interested party is finally incorporated as an employee of Internxt Universal Technologies, S.L. or any of the entities belonging to the business group, your data will be incorporated into a database owned by the same, in order to internally manage the employee-employer employment relationship.

Sending Newsletter:

The Web Page allows the option of subscribing to the Newsletter of Internxt Universal Technologies, S.L. To do so, it is necessary to provide an e-mail address to which it will be sent.

Such information will be stored in a database of Internxt Universal Technologies, S.L. in which it will be registered until the interested party requests to unsubscribe from it or, where appropriate, Internxt Universal Technologies, S.L. ceases to send it.

The legal basis for the processing of this personal data is the express consent given by all interested parties who subscribe to this service by checking the box provided for this purpose.

The e-mail data will only be processed and stored for the purpose of managing the sending of the Newsletter by users who request it.

Chat online:

La base legal para procesar sus datos es su consentimiento al usar el chat.

Participants in our contests:

The legal basis for the processing of your data is your consent by registering for the contest and accepting the privacy policy and contest rules.

The personal data collected will not be disclosed to third parties.

Web users:

The legal basis for the processing of data is our (i) legitimate interest in knowing our users' browsing modes in order to adapt to their interests and improve our relationship with them; as well as (ii) their consent when browsing our website and accepting the terms of use of cookies.

Web users:

The legal basis for the processing of data is our (i) legitimate interest in knowing our users' browsing modes in order to adapt to their interests and improve our relationship with them; as well as (ii) their consent when browsing our website and accepting the terms of use of cookies.

To which recipients will your data be communicated?

Your data will not be disclosed to third parties outside the service we provide, unless legally required. Specifically, they will be communicated to the State Agency of Tax Administration and to banks and financial institutions for the collection of the service provided or product purchased.

Your data may also be communicated to our service providers when necessary for the execution of the contract. In these cases, the data processor has committed itself by contract to use the data only for the purpose that justifies the processing and to maintain appropriate security measures.

International data transfers.

Due to Internxt has servers and nodes in different countries around the world, international data transfers are made. many of these transfers are made to countries declared by the European Commission to be of an adequate level, such as: Canada, Argentina or Japan.

However, there are many other countries where the data is sent, which are not declared of adequate level; the transfers that are made to these countries, have their legitimate basis in that such transfers are necessary for the execution of a contract between the data subject and the data controller, since otherwise, the service cannot be provided.

What security measures do we apply?

Rest assured, we have adopted appropriate technical and organizational measures to ensure confidentiality, integrity and availability in the processing of your personal data that we perform, in particular those that prevent the loss, misuse, alteration, unauthorized access and theft of personal data.

What are your rights when you provide us with your data?

You can exercise your rights of access, rectification, deletion, portability, limitation or opposition to the processing of your data, including the right to withdraw your consent, as detailed below:

Right of access: you can ask us if we are processing your data and in what way.

Right of rectification: You can ask us to update your personal data if they are incorrect, and delete them if you wish.

Right to limitation of processing: In this case they will only be kept by us for the exercise or defense of claims.

Right of opposition: After your request to oppose the processing, we will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be treated.

Right of opposition: After your request to oppose the processing, we will stop processing the data in the manner you indicate, unless for compelling legitimate reasons or the exercise or defense of possible claims must continue to be treated.

Right to data portability: In case you want your data to be processed by another company, we will facilitate the portability of your data to the new data controller.

Right to erasure: You can request that we delete your data when it is no longer necessary for processing, you withdraw your consent, it is unlawful processing or there is a legal obligation to do so. We will analyze the case and apply the law.

If you need more information about your rights under the Law and how to exercise them, we recommend that you contact the Spanish Data Protection Agency, which is the supervisory authority for data protection.

You can contact the Data Protection Delegate prior to filing a complaint against the data controller before the AEPD.

In the event that we have not attended to the exercise of your rights you can file a complaint with the Spanish Data Protection Agency.

We have forms for the exercise of rights that can be requested to the email address mentioned above; you can also use those prepared by the Spanish Data Protection Agency or third parties. These forms must be signed electronically or be accompanied by a photocopy of the ID card. If you are acting through a representative in the same way, a copy of your ID card or an electronic signature must accompany the form.

The forms must be submitted in person or sent by mail or email to the addresses listed in the "Responsible" section.

The maximum time limit for a decision is one month from the receipt of your request.

How long will we keep your data?

Personal data will be kept for as long as you maintain your relationship with us.

At the end of the same, the personal data processed for each of the purposes indicated will be kept for the legally stipulated periods of time. If there is no such legal period until the interested party requests its deletion or revokes the consent given, or during the period that a judge or court may require them according to the statute of limitations for legal actions.

For each treatment or type of data, we provide you with a specific period, which you can consult in the following table:

FileDocumentConservation
CustomersInvoices10 years
Contracts5 years
Human ResourcesPayrolls, TC1, TC2, etc10 years
CurriculumsUntil the end of the selection process, and 1 year more with your consent.
Contratos. Temporary workers data4 years
Worker's file.Up to 5 years after the sick leave.
MarketingDatabases or web visitorsWhile the treatment lasts
SuppliersInvoices10 years
Contracts5 years
Access control and video surveillanceList of visitors30 days
Videos30 days blocking. 3 years destruction
AccountingAccounting books and documents.6 years
TaxationManagement of the company's administration, rights and obligations related to the payment of taxes.10 years
Health and SafetyWorker Medical Records5 years
InsuranceInsurance policies6 years (general rule). 2 years (damages)
ShoppingRegistration of all deliveries of goods or services, intra-community acquisitions, imports and exports for VAT purposes.5 years
Organic Law on Data ProtectionProcessing of personal data.3 years
Personal data of employees stored in the networks, computers and communications equipment used by employees, access controls and internal management/administration systems.5 years

Information you provide to us

We collect information you provide directly to us. For example, we collect information you provide when you create an account, subscribe to our updates, respond to a survey, fill out a form, request customer support or communicate with us. The types of information we may collect include your email address, username and password, survey responses and any other information you choose to provide. If you use our Storage Services, our third-party service provider may collect your payment method information for use in connection with your payments for storage.

Information collected by cookies and other tracking technologies via our services.

We and our service providers use various technologies to collect information when you interact with our websites and mobile apps, including cookies and web beacons. Cookies are small data files that are stored on your device when you visit a website, which enable us to collect information about your device identifiers, web browsers used to access the Services, pages or features viewed, time spent on pages, mobile app performance and links clicked. Web beacons (or pixel tags) are electronic images that may be used in our web Services or emails to help deliver cookies, count website visits, understand usage and determine the effectiveness of email marketing campaigns.

We may also receive information about you from other sources, such as when logging into your Storage Services account by using your account credentials for a separate third-party service. We will receive information from that service as indicated in the relevant third party’s authorization screen.

Using Internxt's Core software makes your computer part of a distributed network. This means your computer may communicate with many other computers. As part of this process, those other nodes can store some information about your computer and your interactions. None of this information is dangerous to share with the network. Your computer shares a lot of it every day when you browse the web. We firmly believe that you have the right to be aware of the information you're sharing, and be able to make decisions about your own privacy. Here's a list of some things that other people can learn about your computer. IP Address: This is your computer's address on the Internet. This needs to be shared so that other nodes' messages can reach your computer. IP-associated information: Using your IP address, it is often possible to look up an approximate location (usually what city you are likely in) as well as your ISP. Network information: When you communicate with another node, it can record how long it takes your node to respond, and test your internet connection's bandwidth. Node ID: This is a pseudonym for your computer. It's a long group of random numbers that can be used to identify a node on the network. You need to send this out so that other nodes can identify and contact your node. Disk space information: In order to negotiate storage contracts, your computer has to let other nodes know some information about how much it can store. If you are not comfortable sharing this information, we suggest you do not run Internxt's Core program.

We may allow others to provide analytics services on our behalf in connection with our Services. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites and apps, including your IP address, web browser, pages viewed, app performance, time spent on pages and links clicked. This information may be used by Company and others to, among other things, analyze and track data, determine the popularity of certain content and better understand your online activity.

Security

Internxt takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.

Transfer of information to governing authorities

Internxt is based in Spain and the information we collect is governed by Spanish law. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Spain and other countries, where you may not have the same rights as you do under your local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy. Since Internxt uses client-side end-to-end encryption, it cannot know the content a user has under his Drive account.